Terms & Conditions
Welcome to Kifli! By placing an order on our website, you agree to the following terms and conditions:
Order Approval:
Orders will only be accepted based on the physical availability of inventory.
Our products are for personal and domestic use only. We reserve the right to refuse orders that appear to be for commercial purposes.
To ensure availability, we may limit the number of items per customer.
Delivery:
Same-Day Delivery (Lahore): Rs. 200 charge applies. Orders must be placed 12 hours in advance to ensure freshness.
Next-Day Delivery (Lahore): Free of cost.
International Shipping: Charges are calculated at checkout.
Orders will be delivered to the address provided at checkout.
Delivery will be made to the main entrance of your location. Our delivery staff may assist in bringing orders inside at their discretion.
An adult (18+) must be present to receive and sign for the order. If no one is available, you must reschedule the delivery.
Pricing & Payment:
Prices may vary and will be finalized at the time of checkout.
Accepted Payment Methods:
- Online Payment (secure & preferred)
- Cash on Delivery (for eligible locations)
All prices include applicable taxes, excluding any additional service or delivery charges.
Returns & Refunds:
Please check your order upon delivery. If the product is not fresh or up to standard, you may return it immediately.
Due to hygiene reasons, certain products are non-refundable once accepted.
If a pricing discrepancy is unacceptable to you, you may return the item for a full refund.
Returns must be in original condition, including packaging, labels, and accessories. Any damage may result in a partial refund.
Refunds for online payments will be processed within 5 working days.
Cancellations:
Orders can be canceled before confirmation. Once confirmed and dispatched, cancellations are not possible.
General:
We reserve the right to cancel any order due to inventory shortages, unforeseen issues, or policy violations.
Our services and policies are subject to the laws of Pakistan.
For any inquiries, feel free to contact us at [support@kiflisweets.com]. We appreciate your trust in Kifli and strive to bring you the freshest and most delightful sweets!